Shipping Policy
At Kurves Parivaar Senior Kare Pvt Ltd, we understand the importance of timely delivery, especially when it comes to healthcare services and elder care solutions. Our shipping policy is designed to ensure that our valued customers receive their orders promptly and efficiently.
1. Order Processing:
- Once you place an order with us, our dedicated team begins processing it immediately. We aim to dispatch all orders within 24 hours of order placement, excluding weekends and holidays.
2. Shipping Methods:
- We utilize trusted shipping partners to deliver your orders safely and swiftly. Our shipping methods may vary depending on the nature of the product and your location.
- For urgent medical supplies and equipment, we offer expedited shipping options to ensure timely delivery in critical situations.
3. Shipping Rates:
- Shipping rates are calculated based on various factors, including the weight of the package, delivery destination, and shipping method chosen.
- We strive to offer competitive shipping rates without compromising on the quality of service.
4. Tracking Information:
- Once your order has been dispatched, you will receive a confirmation email along with tracking information. This allows you to monitor the progress of your shipment and estimate its arrival time accurately.
5. Delivery Timeframes:
- While we make every effort to deliver your orders within the estimated timeframes, please note that delivery times may vary depending on factors beyond our control, such as weather conditions and unforeseen circumstances.
- For domestic orders, please allow 3-7 business days for standard delivery, and 1-3 business days for expedited delivery.
- International orders may take longer to arrive, depending on customs clearance and other logistical considerations.
6. Shipping Restrictions:
- Some products may be subject to shipping restrictions or regulations imposed by local authorities. Please ensure compliance with relevant laws and regulations in your jurisdiction before placing an order.
- We do not ship to PO boxes or APO/FPO addresses at this time.
7. Shipping Damage or Loss:
- In the unlikely event that your order arrives damaged or is lost in transit, please contact our customer service team immediately. We will work diligently to resolve the issue and ensure that you receive a satisfactory resolution.
8. Change of Shipping Address:
- If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, although changes may not always be possible once the order has been processed.
9. Additional Information:
- For any questions or concerns regarding our shipping policy or specific shipping arrangements, please don’t hesitate to reach out to our customer service team. We are here to assist you and ensure a seamless shopping experience.
Thank you for choosing Kurves Parivaar Senior Kare Pvt Ltd for your emergency healthcare and elder care needs. We appreciate your trust and confidence in our services.